Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee comprehensive account management processes with an emphasis on expanding the book of business, managing renewals, strategic planning, and upselling, which includes negotiating contracts and agreements.

• Conduct regular check-ins and strategic planning meetings with brand partners, collaborating with Customer Success to provide performance reports and data analysis.

• Ensure Salesforce data integrity and utilize internal tools to analyze business data, identify trends, and enhance performance outcomes.

• Represent the organization at industry networking functions such as PI Live, YMS, and affiliate events to cultivate and enhance brand relationships.

• Work collaboratively across departments through internal multi-threading with media strategy and other teams to facilitate the complete sales lifecycle.

⛳️ Requirements

• Proven experience in a dedicated account management position, preferably in a dynamic and commercial setting.

• Established history of growing a book of business, demonstrating success in increasing revenue, managing renewals, and uncovering upsell opportunities.

• Confident and engaging in client-facing situations, possessing strong skills in relationship-building and stakeholder management.

• Strategic thinker with the capability to recognize growth opportunities, identify trends in performance data, and convert insights into actionable strategies.

• Exceptional communication and negotiation abilities, comfortable presenting to and influencing senior brand representatives.

🏝️ Benefits

•💰 Competitive salary.

•🌴 30 days of annual leave plus bank holidays.

•🏆 Accredited as a 'Great Place To Work’ company in three categories.

•👩🏽‍💻 Remote-first working environment, allowing you to choose the setting where you perform best.

•📅 Flexible working hours (starting between 8 am - 10 am).

•❤️ Focus on employee welfare, including gym memberships, wellness challenges, mental health first aiders, and a health cash plan.

•🛍️ Amazing partnership discounts with leading global brands such as Google, Apple, GymShark, Domino's, and Uber, among others!

•🧠 Commitment to personal development and career advancement, including learning budgets, coaching workshops, and progression plans.

•💻 £200 work-from-home setup allowance to enhance your home office.