Account Manager

📋 Description

• Oversee comprehensive account management processes with a strong emphasis on enhancing the book of business, renewals, strategic planning, and upselling, including negotiating contracts and agreements.

• Conduct regular check-ins and strategic planning meetings with brand partners, collaborating with Customer Success to provide performance reports and data analytics.

• Ensure Salesforce cleanliness and utilize internal tools to analyze book of business data, recognize trends, and drive performance enhancements.

• Represent the company at industry networking events such as PI Live, YMS, and affiliate gatherings to cultivate and strengthen brand relationships.

• Work collaboratively across departments through internal multi-threading with media strategy and other teams to support the entire sales lifecycle.

⛳️ Requirements

• Proven experience in a dedicated account management position, preferably in a dynamic, commercial setting.

• Demonstrated success in growing a book of business, with a solid track record of driving revenue, renewals, and upselling opportunities.

• Confident and personable in client-facing environments, possessing strong relationship-building and stakeholder management abilities.

• Strategic thinker with the capability to identify growth opportunities, detect trends in performance data, and convert insights into actionable strategies.

• Exceptional communication and negotiation skills, comfortable presenting to and influencing senior brand representatives.

🏝️ Benefits

•💰 Competitive salary.

•🌴 30 days of annual leave plus bank holidays.

•🏆 Accredited as a 'Great Place To Work’ company in three categories.

•👩🏽‍💻 Remote-first working environment, allowing you to choose the setting where you perform best.

•📅 Flexible working hours (starting between 8am - 10am).

•❤️ Focus on employee welfare, including gym memberships, wellness challenges, mental health first aiders, and a health cash plan.

•🛍️ Exciting partnership discounts with leading global brands such as Google, Apple, GymShark, Domino's, and Uber, among others!

•🧠 Commitment to personal development and career advancement, including learning budgets, coaching workshops, and progression plans.

•💻 £200 work-from-home setup allowance to enhance your home office.