Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee a portfolio of active clients.

• Promote client retention and drive revenue growth through upselling and cross-selling.

• Facilitate client meetings focused on status updates and strategic discussions.

• Discover growth opportunities within the existing account base.

• Ensure high levels of client satisfaction and foster account development.

• Engage in a consultative approach, gaining insight into the client's business needs.

• Collaborate with internal teams including Customer Success and Services.

• Track and analyze portfolio performance metrics.

⛳️ Requirements

• Demonstrated experience in managing client portfolios, including Account Management, Customer Success, or B2B Sales.

• Proven track record of driving revenue growth through upselling and cross-selling.

• Background in consultative sales techniques.

• Familiarity with CRM systems and capability in tracking metrics and KPIs.

• Experience within the technology or software industry.

• Background in post-sales roles or Customer Success.

• Experience managing strategic accounts.

🏝️ Benefits

• Work model: Home Office (Remote)