Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and finalize a pipeline of growth opportunities within existing SMB & MM clients

• Collaborate with SMB & MM Customer Success Managers to pinpoint areas for growth and potential

• Engage with the current customer base through outbound outreach and internal referrals

• Promote Muck Rack’s full range of products (Media Intelligence, Press Release, Social Listening, Gen Pulse, etc.)

• Provide accurate forecasts for monthly and quarterly expansion bookings

• Manage account and territory planning in collaboration with your CSM team

• Facilitate pipeline development, conversion, and deal advancement for expansion prospects

• Work cross-functionally to ensure alignment between sales and customer success

⛳️ Requirements

• 3-5 years of experience in sales or account management roles specifically with SMB and Mid-Market companies

• Demonstrated success in owning revenue targets and closing sales

• Experience in managing a sales pipeline and forecasting revenue

• Strong skills in prospecting and outbound sales

• Preferred experience selling into existing customer accounts

• Required experience in selling PR, media intelligence, or related solutions for Enterprise roles

• Background in SaaS, MarTech, or similar industries

• Excellent communication and relationship-building abilities

• Capability to function effectively in a fast-paced, distributed work environment

• Alignment with Muck Rack’s core values: Customer Devotion, Resilience, Transparency, Ownership

• Proactively utilize AI tools in daily tasks to enhance productivity and expedite delivery

🏝️ Benefits

• Health insurance

• 401(k) with employer contributions

• Equity opportunities

• Home office stipend

• Phone and internet reimbursement

• Coworking membership

• Virtual and in-person team bonding activities

• Comprehensive medical, dental, vision, disability, and life insurance for employees and their dependents

• 100% premium coverage for individuals on high-deductible plans

• 24/7 Virtual Care and Employee Assistance Program

• Employer-funded HSA contributions and other pre-tax benefits

• Quarterly wellness stipend and complimentary Headspace subscription

• Over 4 weeks of PTO, plus paid sick leave and mental health days

• 13 paid holidays with an option to exchange for personal days

• Up to 16 weeks of fully paid parental leave

• Clear pathways for internal mobility and promotion

• Bi-annual performance evaluations, team workshops, and leadership training

• Unlimited access to Coursera and O’Reilly

• 2 additional PTO days each year for learning and development

• Commitment to equity and appreciation of diverse perspectives

• Agile, founder-led organization emphasizing collaboration and innovation