Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Act as the primary daily contact for designated clients

• Develop robust and trusted relationships with client stakeholders

• Comprehend client business goals and convert them into actionable marketing strategies

• Lead client meetings, provide status updates, conduct campaign reviews, and engage in performance discussions

• Identify opportunities proactively to enhance partnerships and increase account value

• Supervise the planning, execution, and optimization of digital marketing campaigns across various channels

• Collaborate with internal teams including Media, Strategy, Analytics, Creative, and Operations to ensure smooth delivery

• Manage timelines, deliverables, and campaign performance in accordance with agreed KPIs

• Ensure projects are completed on schedule, within scope, and uphold a high quality standard

• Anticipate potential risks and resolve issues ahead of impacting campaign delivery

• Formulate strategic recommendations based on campaign data, market insights, and business objectives

• Analyze performance patterns and pinpoint opportunities for optimization and growth

• Present insights and suggestions to clients in a clear and persuasive manner

• Stay updated on digital marketing trends, platform changes, and industry advancements

• Collaborate closely with cross-functional teams to ensure campaign success

• Aid in the development and mentorship of junior team members

• Promote a collaborative, accountable, and solution-oriented work environment

• Contribute to process enhancements that boost efficiency and effectiveness

• Assist in account forecasting, budgeting, and revenue monitoring

• Ensure precise documentation of client requests, project scopes, and campaign plans

• Maintain rigorous operational discipline across all account activities

• Contribute to initiatives aimed at account retention and business growth

⛳️ Requirements

• Over 3 years of experience in account management, client services, digital marketing, media, or advertising

• Experience in an agency setting is preferred

• Strong knowledge of digital marketing channels, including paid social, search, programmatic, and mobile advertising

• Proven experience managing multiple projects and stakeholders simultaneously

• Exceptional communication, presentation, and relationship management abilities

• Strong analytical skills with the capability to interpret data and produce actionable insights

• Demonstrated ability to succeed in a fast-paced, performance-oriented environment

• Experience leading cross-functional teams and managing intricate client relationships

🏝️ Benefits

• Extensive insight into the digital marketing landscape

• Experience with regional projects across various client sectors

• Work on digital advertising campaigns for large, global brands

• Collaborate with a dynamic team in an agency environment

• Gain insight into the M&C Saatchi Group