
Account Manager
Posted May 19

Posted May 19
This is a fully remote position, open to applicants in Romania.
• Capturing leads of caregivers interested in Marta's services and converting them into clients by providing consultancy and support.
• Utilizing cutting-edge matching tools to present suitable care cases to clients and assisting them in arranging exchanges or in emergencies.
• Independently managing your own caregiver database and acting as a point of contact for them when they are active on cases.
• Maintaining regular communication with caregivers and conducting satisfaction surveys regarding the cases they are involved in.
• Sharing best practices for conflict resolution with caregivers.
• Collaborating closely with Marta teams across various countries.
• Providing constructive feedback to optimize internal processes and enhance customer experience.
• Previous experience in account management, sales, or home care case management.
• Enjoy speaking on the phone and possess the ability to persuade caregivers with a friendly personality.
• Have a winner's mindset: eager to learn quickly, drive initiatives forward, and support both local and international teams.
• Fluent in either German (minimum C1) or English.
• Experience with systems like Salesforce, Pipedrive, or HubSpot is an advantage.
• 21 days of vacation per year.
• Meal vouchers.
• Private health insurance.
• Career and development opportunities with an international team of over 70 employees.
Teikametrics
CORCYM
The Mill Adventure
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