Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Collaborate closely with team members in sales development, product/engineering, and customer success to ensure a seamless sales experience for both prospects and clients.

• Responsible for managing a designated portfolio of customer accounts to optimize expansion opportunities.

• Act as the primary contact for existing customers, driving all renewal and expansion sales initiatives.

• Cultivate new business opportunities with current clients and pinpoint areas for improvement to achieve sales targets.

• Work alongside the Customer Success team to ensure client satisfaction and engagement with our products and services.

• Demonstrate proficiency in showcasing the foundations of out-of-the-box technology.

• Maintain a high level of account-based activities, such as business/account review meetings, adopting a consultative and long-term approach to foster and sustain relationships with customers.

• This entails identifying new contacts, locations, and opportunities for growth.

• Expertly deliver web-based and/or in-person presentations highlighting the value of Kneat.

• Effectively sell to VP & C-Suite executives, navigating through multiple decision-makers in large, complex organizations.

• Consistently exceed quarterly and annual sales quotas.

• Navigate the procurement process adeptly, assisting customers in closing deals.

• Quickly learn and adapt to prospecting, discovery, and demonstration tasks.

• Daily, track customer information—identifying decision-makers, timelines, key interests, and specific qualifications, while accurately entering data into the company's CRM (HubSpot).

• Provide weekly updates to the VP of Sales regarding strategy, progress, and potential closure opportunities.

• Participate in client networking events to enhance the Kneat network and strengthen customer relationships.

⛳️ Requirements

• Preferably a Bachelor’s Degree.

• Solid background in SaaS/cloud-based Sales and Account Management.

• Strong experience in Life Sciences Sales and Account Management.

• Over 5 years of relevant B2B SaaS Account Management experience.

• A self-motivated individual driven by achieving quotas.

• Proven track record of success in meeting Account Management objectives.

• Experience in consultative/value-based selling methodologies.

• Technically adept, with the ability to personally demonstrate the Kneat Gx application.

• Personable, possessing excellent written and verbal communication skills, with a keen attention to detail.

• Proficient in Word, Excel, PowerPoint, Outlook, Salesforce, and HubSpot.

• Positive, energetic, flexible, self-driven, and supportive in a challenging environment.

• Capable of organizing and prioritizing personal workload effectively.

• Committed to assigned targets with a strong focus.

• Willingness to travel if required.

• Exceptional communication and presentation skills, with a strong ability to engage and persuade.

🏝️ Benefits

• A vibrant culture, supportive team, and energetic atmosphere.

• Competitive compensation package.

• Comprehensive benefits offerings.

• Flexible work arrangements available.

• Opportunities for training and professional development.