Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Supervise facility operations across various contracts.

• Oversee comprehensive facilities management delivery at multiple sites.

• Develop impactful relationships with stakeholders ranging from site level to executive management.

• Foster strong client relationships and conduct quarterly business evaluations.

• Coordinate complete facilities services, including mechanical and electrical maintenance, cleaning, and pest control.

• Ensure that services surpass KPIs and SLAs while promoting continuous improvement.

• Recruit skilled professionals and offer coaching and development opportunities.

• Generate insightful monthly reports, strategically manage variances, and identify opportunities for cost savings.

⛳️ Requirements

• At least 5 years of experience in a comparable management role.

• In-depth knowledge of building systems, including HVAC, electrical, plumbing, fire safety, security, and building automation systems (BMS).

• Demonstrated experience in managing C-level stakeholders.

• Financial expertise, including budget management and P&L accountability.

• Project management experience across various service streams.

• Strong technical understanding of building systems, maintenance practices, and facilities technologies.

• Familiarity with banking operations and regulatory environments.

• Inspiring leader with the ability to build, develop, and motivate teams.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Opportunities for professional development.