Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Utilize tools such as Cortex, ChatGPT, and other AI technologies, along with professional networks and market data, to identify potential clients and consistently generate opportunities;

• Recognize business opportunities within existing accounts and new prospects to ensure customer retention;

• Plan and organize regular visits while fostering a consultative relationship;

• Conduct a thorough assessment of customer needs (commercial intake);

• Facilitate discovery meetings employing effective techniques and active listening;

• Record opportunities in the system (CRM);

• Balance manufacturer involvement while safeguarding negotiation margins;

• Collaborate in the creation of strategic proposals with the pre-sales team;

• Present proposals in meetings with a focus on value;

• Oversee the customer purchasing and negotiation process;

• Ensure the pipeline is consistently updated and managed in the CRM;

• Transfer approved projects/proposals;

• Track customer satisfaction and create new opportunities in post-sales;

• Adhere to established standards, policies, and deadlines relevant to your roles and responsibilities.

⛳️ Requirements

• Significant experience in technology sales with an emphasis on Cloud and Services;

• Bachelor's degree is preferred;

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint);

• Technical understanding of IT solutions and infrastructure;

• Strategic utilization of CRM and prospecting tools;

• Capability to read and interpret procurement/purchasing processes;

• Experience in B2B consultative selling.

🏝️ Benefits

• Commission

• Life insurance