Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Focus on enhancing customer satisfaction, driving growth, and managing renewals.

• Acquire new business and increase revenue from current clients.

• Achieve and surpass quarterly and annual revenue goals.

• Provide accurate forecasts for your designated territory.

• Identify and engage with key stakeholders within customer organizations.

• Initiate proactive conversations to uncover new opportunities in existing accounts, ensuring key stakeholders recognize Introhive’s value proposition.

• Collaborate with Customer Success Managers to devise account plans and strategies that foster revenue growth and expand market share within these accounts.

• Strive to exceed expectations in every interaction, significantly contributing to Introhive’s reputation as we scale and adapt our offerings to meet the needs of the Legal sector.

• Deliver presentations, pitches, and product demonstrations as necessary.

• Generate client opportunities independently.

• Act as the customer advocate and liaison to the product team and other cross-functional teams.

• Conduct research on customers to identify potential new business and opportunities.

• Utilize CRM (Salesforce) to monitor and manage all relevant information related to leads and opportunities.

• Stay informed on industry trends and product features.

• Attain in-depth mastery of the Introhive platform.

• Travel required for customer meetings and attendance at industry events.

⛳️ Requirements

• At least 7 years of experience in a successful SaaS sales role.

• Self-motivated with the ability to collaborate effectively across the broader sales organization to secure deals.

• Proven track record in cross-selling, upselling, renewing, and expanding within a SaaS territory.

• Experience in SaaS B2B sales.

• Formal training in sales methodologies (SPICED, MEDDPPIC).

• Experience working with partners and building a pipeline from existing contacts and relationships in the territory.

• A strong passion for business development, marketing, and relationship-building.

• A positive attitude and a commitment to achieving results.

• Ability to thrive in both independent and collaborative work environments.

🏝️ Benefits

• Health insurance

• Professional development opportunities