Account Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Drive the growth of the existing business and achieve annual revenue goals.

• Act as the primary contact for all matters related to customer account management.

• Establish and nurture robust, enduring relationships with clients.

• Negotiate contracts and finalize agreements to enhance profitability.

• Cultivate trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

• Collaborate closely with delivery teams to ensure value is provided to the customer.

• Guarantee the timely and effective delivery of our solutions in alignment with customer needs and objectives.

• Effectively communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.

• Generate new business with current clients and/or identify areas for improvement to achieve sales targets.

• Forecast and monitor key account metrics (such as quarterly sales results and annual forecasts).

• Prepare status reports on accounts.

• Work together with the sales team to identify and expand opportunities within the territory.

• Assist in addressing challenging client requests or escalated issues as necessary.

⛳️ Requirements

• Experience in a customer-facing account management position or possess the potential to excel in the role.

• Strong experience in client relationship management, particularly with senior stakeholders.

• Solid understanding of the current digital, AI, and software development landscape.

• Experience in grasping software development requirements and the capability to create successful IT proposals.

• Must possess exceptional listening and presentation skills.

• Familiarity with and experience in handling commercial contracts.

• Proven success in responding to RFPs and delivering effective sales pitches.

• Ability to collaborate effectively with project managers, technical engineers, and architects.

• Knowledge and experience in utilizing a CRM system.

• Willingness to learn new techniques and adhere to account management standards.

• Capability to leverage AI for driving account growth.

🏝️ Benefits

• Health insurance

• Remote work options