Account Manager

📋 Description

• Oversee and enhance a portfolio of current products.

• Broaden existing licenses and promote cross-product utilization.

• Ensure contract renewals in collaboration with the Customer Success team.

• Develop and uphold detailed strategic account plans.

• Foster upsell and cross-sell initiatives.

• Manage the complete cycle of renewals and contract adjustments.

• Collaborate closely with Customer Success Managers to track account health.

• Keep thorough records of account activities and deliver regular forecasting reports.

⛳️ Requirements

• A minimum of 3 years of experience in account management, sales, or customer success within the SaaS, ERP, or CAD/CAM sectors.

• Strong business acumen.

• Demonstrated success in achieving and surpassing quotas through upselling and cross-selling.

• Experience in contract negotiations, renewals, and managing license models.

• Proficiency with CRM platforms and forecasting tools (such as Hubspot, Dynamics, Salesforce, etc.).

• A solid understanding of the manufacturing, woodworking, or millwork industries is advantageous.

🏝️ Benefits

• Accessibility and work environment support for individuals with disabilities.

• Prioritization of employee wellbeing.

• Flexibility in work arrangements.