This is a fully remote position, open to applicants in United Kingdom.

• Serve as the primary liaison between the organization and its healthcare clients

• Assist in managing significant accounts

• Foster and sustain relationships with key decision-makers

• Organize regular account meetings and strategic conversations

• Support clients in reaching their objectives and long-term aspirations

• Provide clients with insights into new Inform features and the product roadmap

• Conduct product demonstrations and presentations

• Recognize opportunities for business growth and upselling products

• Keep CRM data updated and deliver regular reporting

• A minimum of 3 years’ experience in software account management

• Proven success in developing and maintaining robust client relationships within clinical software sales

• Capable of offering clients a consultancy-level service

• Comprehensive knowledge of healthcare IT

• Basic understanding of software testing and quality assurance practices

• Familiarity with security standards related to healthcare

• Strong awareness of trends in the healthcare industry

• Experience with project management software and CRM tools (Salesforce, Jira, Mission Control)

• Private Medical Insurance

• Enhanced Pension Contributions (5% employee, 5% employer)

• Employee Assistance Programme (EAP)

• Increased annual leave that grows with your tenure

• Opportunities for Professional Development

Account Manager

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