Account Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and expand a portfolio of essential client accounts, ensuring their long-term retention and satisfaction.

• Act as the main point of contact for clients, fostering strong, trust-based relationships.

• Recognize and pursue upsell and cross-sell opportunities to enhance account value.

• Conduct regular business reviews and performance reporting with clients.

• Collaborate with internal teams (sales, marketing, product, customer success) to achieve client objectives.

• Proactively identify risks and implement strategies to enhance client retention.

• Monitor account performance, revenue growth, and engagement metrics.

• Ensure all client interactions and account information are accurately logged in CRM systems.

⛳️ Requirements

• Over 5 years of experience in Account Management, Customer Success, or Client Services.

• Demonstrated success in managing and growing mid-market or enterprise accounts.

• Strong commercial acumen with experience in upselling and revenue growth.

• Exceptional communication, relationship-building, and stakeholder management skills.

• Familiarity with CRM platforms (e.g., Salesforce, HubSpot).

• Strong problem-solving abilities with a proactive, client-focused approach.

• Capability to manage multiple accounts in a dynamic environment.

• Experience in SaaS, marketing, or B2B services is highly advantageous.

🏝️ Benefits

• 💻 Fully Remote: Work from anywhere with international teams.

• 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services.

• 🤝 Peer Community: Connect with high-performing sales professionals in our network.

• 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement.

• 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals.