Account Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take ownership of and surpass monthly and quarterly ARR objectives by promoting the adoption of essential add-on products such as Dynamic Pricing, Smart Locks, QuickBooks Online (QBO), and Insurance.

• Work collaboratively with regional Customer Success Managers (CSMs) for Mid-Market and Enterprise clients to uncover expansion opportunities within their accounts.

• Serve as the commercial authority, guiding the sales process for add-ons and upsells identified by the Customer Success team.

• Maintain a trustworthy and precise forecast and pipeline using Salesforce.

• Handle a significant number of opportunities simultaneously, ensuring clear next steps and closing dates are established.

• Implement focused outbound campaigns, making a high volume of calls, sending emails, and conducting demos daily to a global base of existing customers to create new expansion pipelines.

• Lead discovery sessions, product presentations, and commercial negotiations, skillfully addressing objections to successfully close deals.

• Oversee the commercial facets of the customer relationship post-sale.

• Design and execute targeted business strategies for your portfolio, managing the entire sales process from initial scoping to contract completion with operational precision.

• Act as an essential feedback conduit to the Product, Marketing, and Sales teams, relaying insights from customer interactions to shape product strategy and go-to-market initiatives.

⛳️ Requirements

• A minimum of 3 years of experience in a quota-carrying, closing role within the SaaS sector, such as Account Management or Inside Sales.

• A validated and consistent record of meeting and exceeding revenue targets (ARR/NRR).

• Highly organized with the ability to manage a substantial volume of opportunities and outbound activities in a systematic way.

• A growth-oriented mindset that enables navigation through a rapidly changing tech landscape, showing flexibility when faced with new challenges and opportunities.

• Strong expertise in CRM software (Salesforce preferred) for pipeline management, forecasting, and activity tracking.

• A self-motivated, proactive attitude, thriving in a high-volume outbound sales environment.

• Experience with SaaS contracts, co-terming, and renewal management.

• Nice to have: Familiarity with the short-term rental or travel tech industry, including an understanding of Property Management Software (PMS) and Online Travel Agencies (OTAs), is a valuable asset.

🏝️ Benefits

• Competitive Compensation: We provide competitive salaries based on market standards in the applicant's country.

• 100% Remote: Enjoy the flexibility to work from anywhere within your country of residence—whether it's a co-working space, your home office, or even your dining room table.

• Equity: Every position in our company includes valuable stock options in a rapidly growing and profitable organization.

• Values-Driven Leadership: Our Core Values are not merely words on paper; they guide our actions and decisions.

• Professional Growth: Our rapid expansion presents unmatched learning and development opportunities, as well as numerous avenues for career advancement.

• Annual Paid Leave: Specific amounts vary by country and align with local and/or contract-specific practices.

• Geographic Specific Benefits: As a global employer, we offer various country-specific benefits such as Health Insurance and Pensions in regions where these perks are standard.

• Dynamic Team Culture: As an international company with team members across over 40 countries, our diverse and global culture enhances our innovation and creativity, serving as a cornerstone of our success.