Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with incoming leads to deliver compliant information while connecting empathetically to understand each homeowner's situation.

• Act as the main point of contact throughout the investment journey—providing status updates, answering inquiries, and requesting documentation—while handling a high volume of daily calls.

• Collaborate with internal teams (processors, underwriters, etc.) to ensure efficient processes for homeowners.

• Manage your pipeline using Salesforce and Hometap's proprietary Hub, keeping applications updated and communicating the next steps to homeowners and internal stakeholders.

• Develop expertise in Hometap's home equity investment (HEI) product and unique sales strategy, actively engaging in training and ongoing coaching.

• Achieve and surpass monthly and quarterly sales targets.

• Stay informed about the competitive landscape and work with colleagues across originations, marketing, and legal to address inquiries and enhance the homeowner experience.

⛳️ Requirements

• A minimum of 2 years in a quota-carrying sales role with proven closing experience.

• Experience overseeing a complete sales cycle from initial outreach to contract/agreement execution.

• A history of meeting or exceeding sales objectives.

• Exceptional written and verbal communication skills with a keen attention to detail.

• Technical proficiency to master internal tools; experience with Salesforce is advantageous.

• Ability to excel in a fast-paced environment and quickly adapt to shifting priorities.

• Strong ethical judgment and a commitment to regulatory compliance.

• Willingness to obtain NMLS licensing (Hometap will sponsor); active NMLS licensing is preferred.

• A collaborative, team-focused mindset.

🏝️ Benefits

• Competitive compensation.

• Healthcare coverage.

• Generous paid time off (PTO).

• Meaningful equity package.

• A strong culture with numerous opportunities for team-building and camaraderie.