Account Manager

📋 Description

• Assist in creating campaign briefs to ensure that objectives and strategies are clear, collaborating with cross-functional teams to implement integrated campaigns.

• Oversee projects from inception to completion, fostering trust and solid working relationships with daily client stakeholders.

• Acquire and maintain a thorough understanding of the client’s business, industry landscape, and competitive environment.

• Keep open lines of communication with client stakeholders and proactively manage their expectations.

• Aid in the analysis of campaign results to ensure programs achieve expected outcomes and fulfill client objectives.

• Assist in managing budgets and workflow to ensure campaigns are executed on schedule and within scope.

• Offer administrative support to the account management team, including the preparation of meeting materials, vendor coordination, and invoice processing.

• Adapt swiftly to changing priorities and environmental shifts while upholding quality and performance standards.

⛳️ Requirements

• 4+ years of agency experience with a solid understanding of finance or government clients.

• Proven track record in managing B2B marketing and advertising campaigns.

• Demonstrated success in fast-paced agency environments.

• Exceptional client management skills, with confidence in both verbal and written communication.

• Strong commercial acumen with knowledge of account financial management and revenue growth.

• Ability to manage multiple concurrent campaigns with precision and accountability.

• Experience in cross-functional collaboration with paid media, strategy, and creative teams.

🏝️ Benefits

• Competitive Reward & Pay – we acknowledge and value your contributions with fair and competitive rewards aligned with local market standards, designed to honor excellence and support long-term success.

• Career Growth & Development – we believe that development is continual, not just annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we assist you in honing your skills, celebrating your achievements, and planning for future success, enabling you to reach your full potential.

• Collaboration – join a cross-functional, global team that values sharing insights, ideas, and best practices to foster collective success.

• Professional Development – we invest in you through ongoing training and learning programs designed to enhance your expertise and confidence.

• Work-Life Balance – while we expect commitment to client success, we also prioritize your wellbeing, offering flexible working arrangements and generous paid time off.

• Community & Recognition – we celebrate our employees through social and team-building events, recognize length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition program.

• Family Support – we understand that family matters, and our employees benefit from family-friendly policies such as parental leave and access to wellbeing resources to help balance work and family life.

• Purpose & Belonging – we are dedicated to Environmental, Social, and Governance (ESG) principles, fostering a workplace where positive impact is valued. Our employees are encouraged to participate in employee resource groups that promote wellbeing, sustainability, and culture.