Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Identify, initiate, and cultivate new customer relationships from the ground up in the Italian manufacturing sector.

• Build and oversee a robust outbound sales pipeline filled with new opportunities.

• Strategically prospect through outreach, networking, and participation in industry events.

• Gain insight into the operational challenges faced within manufacturing environments.

• Lead conversations focused on delivering value during the discovery phase.

• Conduct personalized product demonstrations.

• Guide prospects from initial engagement to the establishment of long-term partnerships.

• Manage negotiations and finalize deals.

• Position Factbird as a trustworthy and credible partner throughout Italy.

• Collaborate with Customer Success, Product, Marketing, and the broader Central European team.

• Travel frequently across Italy and occasionally internationally to engage with customers, attend industry events, and foster in-person relationships.

• Report directly to the Sales Director for the Central European Market.

⛳️ Requirements

• Proven experience in complete B2B sales cycles.

• Background in selling software solutions within manufacturing, industrial, or technical B2B settings.

• Familiarity with Manufacturing Intelligence, MES, MOM, or similar production-centric platforms is preferred.

• Demonstrated ability to proactively develop and manage a sales pipeline.

• Experience in opening new markets or territories is advantageous.

• Willingness to travel regularly across Italy and occasionally for international trips.

• Proficient in using CRM systems.

• Possess commercial confidence, structured approach, relationship-focused mindset, initiative, empathy, credibility, thorough preparation, and genuine curiosity.

• Comfortable working independently while also collaborating with a supportive, cross-border team.

🏝️ Benefits

• Flexible working hours — we trust you to manage your time effectively.

• Competitive salary — compensation that reflects your skills, experience, and contributions.

• Internet reimbursement — stay connected, no matter where you choose to work.

• Thoughtful, human onboarding — step-by-step support from day one.

• Individual Development Plan discussions — bi-annual career development aligned with your aspirations.

• Company-wide kickoffs & team days — we regularly come together across teams and regions.

• A global, inclusive culture — diverse backgrounds and perspectives are actively celebrated.