Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Take charge of business performance and revenue enhancement within a designated geographic area.

• Create and implement a Territory Growth Plan aimed at boosting customer acquisition, account growth, and market development.

• Identify, assess, and pursue new business prospects across various industries and account categories.

• Investigate regional investment trends, emerging technologies, competitive activities, and customer initiatives to discover new growth possibilities.

• Formulate territory strategies that balance the acquisition of new customers with the expansion of existing accounts.

• Establish and maintain a robust sales pipeline to support sustained growth and quota achievement.

• Cultivate trustworthy relationships with technical engineers, program leaders, business stakeholders, and executive decision-makers.

• Facilitate customer discovery discussions to comprehend technical challenges, business goals, and success criteria.

• Present technical sales presentations, product demonstrations, and solution discussions both independently and collaboratively with supporting resources.

• Assist customers in the evaluation, selection, and adoption of NI solutions.

• Foster customer success from initial engagement through long-term account development.

• Collaborate closely with Applications Engineers, Business Unit leaders, Marketing, Channel teams, Services, and Customer Support to implement regional strategies.

• Utilize distribution, reseller, and solution integration partners to broaden market reach and enhance customer outcomes.

• Identify opportunities to enhance NI's partner ecosystem within the designated territory.

• Coordinate resources among internal and external stakeholders to promote customer success and business growth.

• Establish and fortify NI's presence in the territory through customer engagement, events, industry activities, and technical communities.

⛳️ Requirements

• Experience in technical sales, account management, applications engineering, engineering, or other customer-facing technical roles.

• Capability to engage in technical discussions with engineering and business stakeholders.

• Ability to independently deliver product demonstrations and solution presentations.

• Experience in managing opportunities throughout the entire sales lifecycle.

• Proven ability to identify, prospect, and cultivate new customer relationships and business opportunities through proactive territory planning and customer engagement.

• Familiarity with CRM platforms for managing opportunities and customer activities.

• Willingness to travel regularly within the assigned territory.

• Valid driver's license and capability to transport, set up, and demonstrate equipment as required.

🏝️ Benefits

• Medical insurance plans

• Dental and vision coverage

• Employee Assistance Program

• 401(k)

• Tuition reimbursement

• Flexible time off plans

• Paid parental leave (maternal and paternal)

• Vacation and holiday leave