Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Assume complete accountability for designated accounts, ensuring exemplary management and client satisfaction.

• Develop and execute strategies encompassing enrollment management, traditional and digital media, organic growth, and social media engagement.

• Convey strategic direction for partner schools to internal teams.

• Expand client accounts by identifying and capitalizing on new opportunities.

• Analyze performance metrics, pacing, and forecasting for both partner and internal teams.

• Motivate internal teams to implement necessary adjustments to meet and surpass goals.

• Perform in-depth data analyses and utilize insights to inform decisions.

• Work collaboratively with developers on technical projects, aligning technical and business objectives.

• Advocate for solutions that enhance business outcomes and fulfill client performance expectations, both internally and externally.

• Ensure all deadlines are met and deliverables are submitted punctually.

• Oversee multiple projects concurrently.

• Cultivate and sustain robust partner relationships.

• Deliver exceptional customer service and maintain high-quality work standards.

• Review client deliverables, creative outputs, and project status plans for quality assurance, escalating issues as necessary.

⛳️ Requirements

• A Bachelor’s degree in Marketing, Advertising, or a related field is advantageous, though not mandatory.

• Experience in an agency setting as a performance marketing buying specialist or account manager, or client-side performance marketing experience with brands.

• Strong critical thinking, decision-making, problem-solving skills, and attention to detail.

• Proficient analytical skills and the ability to translate complex data into actionable strategies.

• Capability to build trust and collaborate effectively with internal and external partners.

• Excellent project management abilities, with the capacity to juggle multiple projects and meet deadlines.

• Results-oriented with strong team-building capabilities.

• Adaptability in modifying strategies to suit changing market conditions.

• A positive, energetic, and enthusiastic demeanor.

• Open to expanding business knowledge across various departments.

• Exceptional written and verbal communication skills.

• Strong presentation abilities.

• Proficient in Microsoft Office, Excel, and email applications.

• Experience in performance marketing within higher education or related sectors is preferred.

• Proven success in account management with a focus on retention, growth, and profitability is preferred.

• Ability to interpret data from diverse sources and translate it into effective campaigns is preferred.

• Knowledge of media and integrated marketing is preferred.

• Experience managing budgets and expenses for internal and external clients is preferred.

• Travel requirements may vary month by month.

• Ability to develop and oversee performance metrics.

🏝️ Benefits

• Tuition reimbursement for expenses incurred at accredited universities.

• Comprehensive medical, dental, and vision coverage.

• 401K Plan.

• Options for remote work or flexible scheduling.

• Unlimited Paid Time Off (PTO).

• Opportunities for training and professional growth.

• Potential for promotions as achievements arise.