Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate a strategic and commercial strategy in partnership with VAR associates that encompasses Ciena’s hardware, software, and services offerings.

• Facilitate cohesive collaboration among Tier-1 service providers, VAR partners, and Ciena's global sales leadership.

• Oversee forecasting activities to align customer and partner demand with supply chain and demand planning teams.

• Track inventory usage and assess performance against forecasts.

• Ensure VAR partners maintain purchase order coverage that corresponds with Ciena's lead times and delivery schedules.

• Achieve bookings, revenue, and margin targets.

• Serve as a representative for the business both internally and externally, demonstrating executive presence through effective communication and collaboration.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced business degree or equivalent experience is highly preferred.

• A minimum of 5 years in a telecom/networking sales or sales operations position.

• Proven ability to develop account plans and achieve results.

• Familiarity with purchasing, supply chain, and inventory management processes of Tier-1 service providers.

• Experience in telecom infrastructure, particularly in optical and/or routing and switching.

• Background in complex sales involving extensive service provider networks.

• Demonstrated success in driving revenue growth, expanding market share, and enhancing gross margins.

• Experience in forecasting and demand planning for networking and computer hardware.

• Proficient in using Salesforce or other leading CRM systems.

• Must be based in the US, ideally in the Dallas, Atlanta, or New Jersey regions.

• Experience with intricate, multi-year investment cycles.

• Proven track record in selling through direct and partner or indirect channels.

🏝️ Benefits

• Flexible working environment.

• Comprehensive medical, dental, and vision plans.

• 401(K) plan (USA) with company matching.

• Employee Stock Purchase Program (ESPP).

• Employee Assistance Program (EAP).

• Company-sponsored holidays.

• Paid sick leave.

• Vacation time.

• Paid Family Leave and additional leaves of absence.

• Eligibility for incentive compensation/sales commission.