Account Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Serve as the trusted advisor and main point of contact for a portfolio of key accounts, ensuring high levels of client satisfaction and long-term retention.

• Regularly achieve or surpass sales objectives by identifying, nurturing, and finalizing opportunities across a diverse range of IT services, with a particular emphasis on Microsoft technologies.

• Effectively communicate the benefits of Microsoft solutions—including Azure cloud migration, Modern Workplace (M365), Security services, and Data & AI—and align them with client business goals.

• Create and implement detailed account plans and sales strategies to optimize revenue and increase market share within current accounts.

• Collaborate with Solution Architects, Delivery Teams, and Marketing to develop persuasive proposals, accurately scope projects, and ensure seamless service execution.

• Keep precise sales forecasts, oversee pipeline activities, and update account information using the company’s CRM system (e.g., Salesforce).

• Lead contract negotiations and successfully finalize complex service agreements.

⛳️ Requirements

• At least 10 years of progressive experience in IT services sales or account management, preferably within a multinational or global organization.

• Proven track record in selling and positioning Microsoft-centric solutions (Azure, M365, Security, etc.). Experience with the Microsoft partner ecosystem is a significant advantage.

• Demonstrated ability to consistently meet or exceed sales targets. Proficiency in CRM tools and familiarity with Microsoft’s partner landscape.

• Bachelor’s degree in Business Administration, Information Technology, or a related discipline.

• Outstanding verbal, written, and presentation skills in English. Capable of conveying complex technical concepts to both technical and executive audiences.

• Ability to work both independently and collaboratively in a dynamic environment.

🏝️ Benefits

• 15 days of Paid Time Off (PTO) per year.

• 8 paid holidays annually (including 1 personal floating holiday).

• 401(k) retirement plan with company matching.

• Eligible employees (and their families) can access company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.

• Eligible employees (and their families) can take advantage of voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.