Account Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Acts as the main point of contact for customer interactions with the company's resources, fostering high levels of customer satisfaction and loyalty, as reflected in surveys and share of wallet.

• Cultivates robust, strategic relationships with customers to understand and utilize their business goals, growth strategies, and profit drivers to provide the ideal business value proposition and sales solution strategy.

• Offers leadership and direction in critical customer planning and engagement initiatives.

• Conducts regular business reviews with assigned accounts to monitor progress towards revenue and growth objectives and is responsible for executing the business plan.

• Diligently oversees profitability by reducing profit leaks and enhancing gross profit.

⛳️ Requirements

• A minimum of 5+ years of experience with a bachelor's degree or equivalent is required.

• Strong comprehension of business, financials, products/services, the market, and the specific needs of assigned accounts.

• Recognizes emerging market trends and interdependencies affecting customers; utilizes this knowledge to strengthen relationships with their own customers.

• May be acknowledged as an expert in a particular area.

• Requires well-developed sales expertise across a specified portfolio of products/services/accounts; applies this expertise in a complex sales environment.

🏝️ Benefits

• Generous Paid Time Off

• Savings Fund

• Paid Holidays

• Medical, Dental, Vision and Life Insurance

• Education Assistance

• Employee Development Resources

• Employee Wellness, Leadership Development, and Mentorship Programs

• Year-End Bonus

• Food Coupons