Account Manager

This is a fully remote position, open to applicants in California, +16 more states.

📋 Description

• Collaborate with the Global Account Manager to identify, develop, and implement account sales strategies across your designated accounts.

• Act as the primary contact for business development within assigned accounts, overseeing all aspects of account management, understanding business drivers, leveraging cross-functional resources, and analyzing essential metrics for customer sales.

• Interact with customers to grasp their needs and deliver effective results.

• Formulate and execute strategies for growth to achieve sales targets.

• Partner with Customer Success and Customer Support teams to collect strategic outcomes and prepare sales presentations.

• Communicate efficiently with the customer success team to identify and capitalize on conversion, upgrade, and expansion opportunities.

• Embrace a growth mindset, continuously seeking skill enhancement and knowledge acquisition while collaborating with colleagues.

• Ensure that our customers receive top-notch sales and operational excellence.

• Stay informed about industry trends, competitive activities, and customer opportunities, proposing innovative methods to boost sales.

⛳️ Requirements

• A minimum of 2 years of experience in sales or account management positions, ideally within the hospitality SaaS sector.

• Comprehensive understanding of the hospitality industry; specialization in areas such as Hotels, Restaurants, and Casinos is advantageous.

• Proficiency in selling an application and technology-based platform.

• Capable of multitasking, prioritizing, managing time efficiently, and establishing relationships at all organizational levels.

• Exceptional listening and presentation abilities, with experience presenting to C-Level executives and technology leaders.

• Proven track record in meeting and exceeding sales quotas in a SaaS environment.

• Familiarity with the Avero platform and Salesforce/CRM is a plus.

• Willingness and ability to travel domestically and internationally.

• Strong active listening skills and conflict resolution capabilities.

🏝️ Benefits

• Competitive salary with a focus on maintaining work/life balance.

• Comprehensive employer-sponsored benefits package, including Health, Dental, and Vision insurance.

• We offer remote work opportunities!

• Health Savings Account with quarterly contributions from Avero!

• Flexible Spending Accounts for Medical and Dependent Care.

• Company-paid Disability, Life Insurance, and AD&D.

• Commuter Benefits available for employees in NYC!

• 401k plan with Company Match.

• Parental Leave policy.

• Discounts on ClassPass memberships.

• Ownership in the company – every employee shares in our growth!