This is a fully remote position, open to applicants in South Africa.

• Serve as the main point of contact for designated clients

• Establish and nurture robust, long-lasting relationships with clients to ensure their satisfaction and loyalty

• Assist in client onboarding and guide them through integrations and product introductions

• Collaborate with internal teams to provide timely solutions that address client needs

• Gather, organize, and disseminate promotions from providers to clients

• Spot opportunities for upselling and cross-selling products and services

• Deliver regular updates and KPI reports to clients and management

• Keep an eye on the iGaming market and advise clients on pertinent opportunities

• Swiftly and effectively resolve client issues to uphold service excellence

• Attend industry events and client meetings as needed.

• 1–2 years of experience in Account Management, Business Development, or Customer Success (experience in the iGaming industry is essential)

• Proven history of developing client relationships and contributing to account growth

• Excellent interpersonal and negotiation skills

• Commercially savvy with strong analytical and problem-solving capabilities

• Fluent in English (both spoken and written)

• Proficient in Microsoft Office Suite; experience with CRM/project management tools is advantageous

• A proactive, adaptable, and professional work approach

• Willingness to travel for client meetings and business events.

• Comprehensive company training adhering to the highest standards

• Opportunity to work within a friendly and supportive culture

• Significant growth prospects in a large, fast-paced international company

• Develop with ARRISE | Learning Hub—personalized learning, gamified growth, and limitless career development at your fingertips.

Account Manager

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