Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Serve as the intermediary between the employer and broker, Client Executive, and various departments at Allied that are involved in managing self-funded group health plans.

• Deliver updates regarding industry trends, legislative changes, and ensure ACA compliance.

• Address and resolve escalated employee concerns effectively.

• Conduct quarterly meetings to assess plan performance, strengthen client relationships, and ensure overall satisfaction to enhance client retention.

• Internally communicate any modifications concerning benefit plan design, financial data, and changes with vendor partners.

• Prepare and facilitate employee presentations, training sessions for the employer portal, and reviews of executive summary reports.

• Identify, troubleshoot, and enhance internal processes in collaboration with various departments at Allied.

• Generate and analyze ad hoc reports as requested by clients, brokers, or Client Executives.

• Assist in the renewal process of existing cases by managing claims, creating updated plan documents, and overseeing open enrollment for current employer groups.

• Promote various Allied solutions to existing clients.

⛳️ Requirements

• A minimum of three years’ experience in an account management position is required.

• Strong knowledge of employee medical benefit plans is essential.

• Experience with group health insurance and self-funded health plans is preferred.

• Exceptional written and verbal communication skills are necessary.

• Proficient in Microsoft Office applications, including Word, Excel, Access, and PowerPoint, at an intermediate level.

• Capable of public speaking and presenting information on benefits and compliance.

• Strong organizational skills are a must.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Life and Disability Insurance.

• Generous Paid Time Off.

• Tuition Reimbursement.

• Employee Assistance Program (EAP).

• Technology Stipend.