Account Management Intern

This is a fully remote position, open to applicants in Germany.

📋 Description

• You assist our Account Management team in providing structured, dependable support to clients, showing genuine appreciation.

• You prepare check-ins, status updates, and follow-ups to facilitate rapid client progress and optimal support.

• You help maintain our CRM (HubSpot), ensuring client data is current and assist in creating basic KPI summaries.

• You guide clients through their initial steps in the program, providing a clear overview of onboarding, next steps, and action items.

• You collaborate closely with Consulting, Support, and Mentoring teams to ensure clients receive timely and appropriate assistance.

⛳️ Requirements

• You possess initial experience in customer-facing roles such as service, sales, community management, or other communication-oriented positions.

• A basic understanding of online marketing is required.

• You are able to communicate clearly, courteously, and accurately in both written and verbal forms.

• You demonstrate strong digital proficiency and quickly adapt to new tools (CRM, Slack, Google Workspace).

• You work methodically and reliably, with a keen eye for detail — follow-ups, reminders, and deadlines are well-managed by you.

• You are inquisitive, quick to learn, and eager to develop professional account management skills.

• You take initiative, anticipate needs, and offer your own suggestions on how we can enhance client support.

🏝️ Benefits

• Work from anywhere | We are a global remote team that values freedom and delivers results.

• Individual growth plans | With us, you don’t just get a job; you embark on a career that challenges you.

• High performance through OKRs & KPIs | Your performance is measured by clear goals, not by your presence.

• Unlimited vacation policy | Enjoy full flexibility as long as you achieve results.

• Exclusive team retreats | We regularly gather the remote team in inspiring locations.

• Top-level workshops & sparring | Gain direct access to founders with a €35M track record.

• Radical team spirit | We celebrate successes, challenge one another, and grow together.

• Ownership instead of hierarchy | Your ideas hold more weight than your title.

• Expert access | Participate in regular sessions with international experts on topics such as business, travel, and living abroad — growth extends beyond work.