Account Management

This is a fully remote position, open to applicants in Tennessee, +1 more state.

📋 Description

• Collaborate with Account Executives to ensure the Salesforce pipeline is well-organized and up to date.

• Work alongside the finance department to deliver accurate reporting.

• Monitor and track monthly revenue deadlines effectively.

• Assist the Accounting team with revenue recognition processes.

• Partner with teams to create responses for RFPs.

• Aid in the negotiation of contracts.

• Oversee client communication and address inquiries.

• Organize client meetings and presentations.

• Manage client access to JD Power online platforms.

• Enhance collaboration among the Sales, Product, and Solutions teams.

⛳️ Requirements

• 2-5 years of experience in customer service within the automotive sector.

• Proven experience in customer service and account management.

• Strong analytical and problem-solving abilities.

• Excellent communication and interpersonal skills.

• A strong customer-oriented mindset.

• Effective time management skills.

• Proficient in negotiating.

• Bachelor’s Degree is preferred.

• Familiarity with Excel, Microsoft Teams, Salesforce, and PowerPoint.

🏝️ Benefits

• Health insurance coverage.

• Retirement plan options.

• Paid time off benefits.

• Flexible work arrangements available.

• Opportunities for professional development.