Account Management AI Intern

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist Account Managers in managing daily client and broker relationships, serving as a professional point of contact when necessary.

• Leverage AI tools to enhance research capabilities and streamline processes.

• Employ AI to analyze client needs and industry trends, thereby supporting account strategies and client discussions.

• Integrate AI tools into the creation and refinement of client communications to deliver polished outputs more efficiently.

• Prepare and compile client-facing materials, including presentations, slide decks, letters, summaries, and renewal documents.

• Compose professional correspondence and communications on behalf of clients and the account management team.

• Aid in the organization and preparation for client and broker meetings, which includes developing agendas, preparing materials, and documenting follow-ups.

• Keep precise client records, monitor outstanding items, and assist in ensuring completion of account management tasks.

• Represent Point C with professionalism in all written, verbal, and visual communications, maintaining a high standard of quality and presentation.

⛳️ Requirements

• Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field.

• Excellent written and verbal communication skills with a polished and professional demeanor.

• Proven ability to create high-quality documents, presentations, and correspondence.

• Detail-oriented with strong organizational abilities and the capacity to manage multiple priorities effectively.

• Capability to work independently, take initiative, and complete tasks with minimal supervision.

• Comfort with AI tools (such as ChatGPT, Claude, Copilot, or similar) for researching, drafting, and refining professional content is advantageous – we seek someone who employs these tools thoughtfully and consistently.

• Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel.

• Comfortable in a client-facing or relationship-driven setting; maintains a professional demeanor in all interactions.

• Prior experience in healthcare, benefits, insurance, or TPA environments is a plus.

• Experience in supporting account management, sales, or client services roles is a plus.

🏝️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage.

• 401(k) retirement plan with employer matching.

• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs).

• Paid time off (PTO) and disability leave.

• Employee Assistance Program (EAP).