Account Lead – Publications

📋 Description

• Oversee and maintain a designated portfolio of clients.

• Establish and nurture enduring relationships with clients.

• With minimal assistance from the Account Director and scientific team, stay informed about market trends and client strategies.

• Demonstrate strong financial knowledge, with the capability to create and manage client Statements of Work (SOWs) and budgets with limited guidance from the Account Director.

• Responsible for all client financial reporting.

• Ensure timely and precise forecasting of project revenue to internal stakeholders.

• Deliver projects of exceptional quality regarding timelines, budgets, and alignment with client strategic needs, with limited oversight from the Account Director.

• Act as the primary contact for clients.

• Respond to client inquiries and concerns, ensuring their needs are addressed promptly and with a solutions-oriented mindset.

• Exhibit strong communication skills with customers, partners, colleagues, and stakeholders during project execution to resolve issues and enhance relationships.

• Possess comprehensive knowledge of Decera's core competencies and deliverables, capable of conveying value to clients and identifying opportunities for expanded support.

• Collaborate with internal stakeholders to provide high-quality programs and services.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree, ideally in science, communications, or business.

• Prior experience in account management, preferably within a medical communications agency (typically, 4+ years of experience).

• Familiarity with managing publication deliverables, such as manuscripts, abstracts, and posters, is preferred.

🏝️ Benefits

• Equal Employment Opportunities for all employees and job applicants.

• Prohibits any form of discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other non-merit factor.