Account Investigator, Quality Assurance Refunds

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform thorough investigations into patient accounts that may require refunds or adjustments.

• Evaluate patient accounts for necessary refunds or modifications for patients or insurance providers.

• Address credit balances promptly and efficiently.

• Leverage knowledge of various commercial and governmental carrier types.

• Utilize understanding of medical accounts receivable to aid in account resolution.

• Carry out additional tasks as assigned.

⛳️ Requirements

• High School diploma or an equivalent qualification is mandatory.

• Capability to comprehend, analyze, and interpret medical billing documentation and data.

• Experience in physician billing related to AR, Refunds, or Payments.

• Excellent organizational and interpersonal communication skills, both written and verbal.

• Proficient in resolving critical issues through effective problem-solving and attention to detail.

• Ability to prioritize tasks and achieve specified goals and objectives.

• Professional discretion and independent judgment in daily tasks.

• Competence in collaborating effectively within a team environment.

• Must be legally authorized to work in the United States.

🏝️ Benefits

• Opportunities for professional development.

• Focus on holistic wellness.

• Engagement in community activities.

• Supportive and collaborative work environment.

• Chance to take ownership of responsibilities and share innovative ideas.

• Learning from seasoned professionals.