Account Executive, Wholesale-HSF National Sales

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee and expand an assigned portfolio of wholesale accounts while identifying new business opportunities within the sector.

• Establish and maintain comprehensive account intelligence, including key buyers, influencers, distribution models, source markets, customer demographics, seasonality, contracting requirements, production history, competitive landscape, and subsequent actions.

• Create and implement account strategies that promote revenue growth across leisure, transient, group, package, extended stay, and project-based segments.

• Identify and qualify new wholesale, tour operator, receptive operator, travel distributors, bed banks, consortia, and similar accounts with potential for Hyatt hotels.

• Inform wholesale buyers about Hyatt brands, hotel features, destination compatibility, pricing structures, service standards, and solutions tailored to their business needs.

• Collaborate with hotel sales teams, operators, revenue management, distribution, and commercial stakeholders to align customer opportunities with hotel objectives and profitability targets.

• Assist in customer negotiations, contracting discussions, hotel communications, and opportunity follow-ups with promptness and meticulous attention to detail.

• Stay informed on wholesale travel trends, source market dynamics, booking timelines, demand patterns, market conditions, forecasts, and competitive insights.

• Utilize CRM systems, sourcing platforms, analytics, and industry tools to log activities, prioritize opportunities, and assess account performance.

• Advocate for Hyatt initiatives and priorities with wholesale customers as needed, including new hotel launches, focus hotels, Essentials brands, and special projects.

• Amplify the voice of the wholesale customer within Hyatt and engage in cross-functional projects that align with National Sales priorities.

• Manage account transitions, hotel referrals, and opportunity transfers to ensure effective execution across Hyatt teams.

⛳️ Requirements

• At least 5 years of experience in hotel sales, hospitality sales, account management, wholesale sales, travel trade sales, or similar commercial roles.

• Proven experience engaging with wholesale, tour operator, receptive operator, travel distributor, consortia, bed banks, or similar travel trade accounts.

• Comprehensive understanding of wholesale market dynamics, including contracting, distribution models, source markets, booking behaviors, rate integrity, customer expectations, and hotel profitability factors.

• Strong sales acumen and business development experience across transient, leisure, group, package, extended stay, or project-based business.

• Demonstrated capability to manage a portfolio of accounts while also cultivating new business opportunities.

• Excellent communication, presentation, negotiation, relationship-building, and follow-through skills.

• Strong organizational skills with the ability to handle multiple customers, priorities, opportunities, and deadlines in a fast-paced environment.

• Proficient in Microsoft Office Suite and experienced with CRM and/or database management systems.

• Familiarity with customer sourcing, booking, contracting, or distribution tools and platforms used in hotel sales, wholesale travel, or travel trade sectors.

• Experience with industry data tools such as Knowland Group, Amadeus Hotelligence Suite, LinkedIn Sales Navigator, or similar platforms.

🏝️ Benefits

• Annual allocation of complimentary hotel stays at Hyatt properties worldwide.

• Flexible work schedule.

• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription and discounts at the on-site fitness center.

• A global family assistance policy offering paid time off following the birth or adoption of a child, along with financial support for adoption.

• Paid Time Off, Medical, Dental, Vision, and a 401K plan with company matching.