Account Executive, TPO

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and uphold relationships with brokers and sellers to facilitate the sale of wholesale and correspondent mortgage loan products.

• Identify, reach out to, and secure approval for new mortgage brokers and sellers.

• Build and maintain broker/seller relationships to ensure a continuous flow of loan applications and purchases.

• Provide guidance to brokers/sellers regarding company programs, pricing, submission policies, procedures, and any changes in policies.

• Support brokers/sellers throughout the loan submission process.

• Train brokers/sellers on online submission systems, automated underwriting, rate sheets, and loan locking procedures.

• Collaborate with external brokers and internal teams, including broker coordination, processing, underwriting, and closing, to guarantee timely loan closings.

• Ensure compliance with deadlines for pre-disclosures, approval letters, and denial notices.

• Maintain and regularly update CRM contacts.

• Safeguard customer confidential information in line with company policies and legal requirements.

• Coordinate with sellers and internal teams in correspondent, relationship management, underwriting, and funding to ensure timely loan purchases.

• Manage the loan pipeline to meet departmental objectives and goals.

• Deliver exceptional customer service to brokers/sellers throughout the loan process.

⛳️ Requirements

• Proven sales performance in developing and maintaining broker/seller relationships.

• Demonstrated ability to set and achieve sales targets.

• Understanding of state and federal lending regulations.

• Familiarity with FHA, FNMA, FHLMC, VA, USDA, and non-agency loan products.

• Knowledge of purchase transactions.

• Understanding of Carrington’s policies, procedures, guidelines, and organizational structure.

• Awareness of Carrington’s underwriting guidelines and investor requirements.

• Ability to quickly learn and retain information about Carrington, its sales processes, products, and the specialty lending industry.

• Capacity to comprehend complex issues and work collaboratively to explore alternative solutions.

• Outstanding verbal, written, and presentation communication skills.

• High school diploma or equivalent is required.

• 1–5 years of experience as a wholesale and/or correspondent account executive with various brokers, investors, and loan products is preferred.

• Previous experience selling agency and non-agency loan products is preferred.

• Prior experience as a sales representative is required, ideally within the mortgage industry.

🏝️ Benefits

• Competitive base salary complemented by an industry-leading commission structure.

• Comprehensive healthcare plans available for you and your family.

• Discretionary 401(k) match of 50% on the first 4% of your contributions.

• Access to fitness, restaurant, retail, and other discounts through the employee portal.

• Tailored training programs to enhance your skills.

• Bonuses for employee referrals.

• Educational reimbursement opportunities.

• Contributions to community initiatives through the Carrington Charitable Foundation.