Account Executive

This is a fully remote position, open to applicants in Australia.

📋 Description

• Actively engage with and educate the family law community through organized workshops, webinars, curated discussions, industry conferences, and training sessions, enhancing the visibility of the OFW brand within the sector.

• Create new sales opportunities through a combination of outbound calling and emailing, as well as following up on marketing initiatives.

• Perform web-based and in-person product demonstrations.

• Secure new referrers by encouraging them to recommend OurFamilyWizard for pertinent cases.

• Meet and surpass weekly/monthly performance metrics and quotas.

• Oversee prospect status and data in HubSpot to ensure all interactions and communications are logged, recorded, and kept up to date.

• Cultivate and maintain relationships with new referrers to transform them into advocates and repeat referrers for OurFamilyWizard.

• Document and convert insights and feedback into actionable suggestions for our customer experience, IT, and product teams.

• Account management is a vital aspect of the role, ensuring continuous referrals through account growth, regular check-ins, and serving as a trusted advisor.

⛳️ Requirements

• A minimum of 2 years of full-cycle sales experience managing the entire process from prospecting through closing and ongoing relationship management.

• Willingness to travel (~50% of your time) within your territory (Australia & New Zealand) to engage with professionals, attend conferences, and strengthen community connections.

• Demonstrated success in building and nurturing long-term relationships with partners or clients to foster sustained growth.

• Experience with CRM platforms (HubSpot preferred) and data-driven sales strategies to effectively manage pipelines, monitor performance, and uncover opportunities.

• Excellent presentation and consultative communication skills, capable of establishing trust, connecting with legal professionals, and clearly illustrating how OurFamilyWizard can be a valuable solution for their clients.

• A curious and adaptable mindset—quick to learn new tools, adjust messaging to your audience, and modify strategies based on feedback and results.

• Outstanding organizational and prioritization skills to handle multiple relationships, travel obligations, and outreach initiatives concurrently.

• **Bonus Points:**

• Experience in developing partnerships, referral programs, or strategies for territory expansion.

• Previous experience in family law, legal tech, or SaaS sales environments.

🏝️ Benefits

• We’re redefining family technology. In Tandem unites a growing range of trusted tools that assist families and the professionals who guide them through significant moments. We provide clarity in chaotic situations and stability in daily family life, enabling parents to feel less stressed and allowing children to have healthier childhoods.

• Scale meets startup energy. With over 20 years of impact and a robust market presence, we are embarking on an exciting new phase of growth. We possess the foundation, momentum, and ambition to expand our reach, enhance our impact, and improve the tools that families and professionals depend on every day.

• Purpose-driven. Performance-focused. People-first. Our culture is built on accountability, curiosity, and collaboration. We appreciate diverse perspectives, thoughtful problem-solving, and team members who are deeply committed to building something meaningful.