Account Executive

This is a fully remote position, open to applicants in India.

📋 Description

• Develop and oversee a thriving portfolio of new, high-value enterprise accounts within the Customer Experience and Conversational AI Experiences sectors to assist ElevenLabs in achieving its revenue objectives.

• Discover new business opportunities that align with ElevenLabs’ product offerings and strategic roadmap.

• Generate leads, negotiate contracts, and close sales in collaboration with the Growth team.

• Cultivate and maintain an in-depth understanding of the Conversational AI industry.

• Take responsibility for tracking KPIs and sales performance, providing weekly updates to the broader ElevenLabs team.

⛳️ Requirements

• Proven experience in creating a new category, company, or product in a market with previously no penetration.

• Approximately 7-11 years of experience in value selling technology products, ideally in Customer Experience and Customer Engagement for clients with a global presence.

• Ability to generate a self-led pipeline within a targeted list of accounts.

• Established network and experience in the IN CX, Support, and BPO sectors, with a history of selling to CXOs.

• Proven track record in closing deals and managing customer onboarding and satisfaction.

• Demonstrated previous ownership of all aspects of the customer lifecycle, including onboarding and support.

• Evidence of account farming skills leading to multi-fold growth.

• Experience at a top-tier growth company, with a solid understanding of sales processes and a high level of ownership.

• Drive initiatives that enhance ElevenLabs' market consideration.

• Experience with sales development activities such as campaigns, events, and partnerships that elevate ElevenLabs' profile among customers.

• Self-starter with strong analytical skills and proficiency in spreadsheets.

• Skilled in creating engaging presentations and product demonstrations.

• Market Insight: Extensive knowledge of the IN CX, Support, and BPO industries.

• Proficient in English.

• Plus: Established network within relevant SIs/consultants.

🏝️ Benefits

• Innovative culture: Join a generational opportunity to shape the future of AI, working alongside a team that is pushing the limits of what is achievable.

• Growth paths: By joining ElevenLabs, you become part of a dynamic team with numerous opportunities to create impact beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs actively supports professional growth through an annual discretionary stipend.

• Social travel: We offer an annual discretionary stipend for colleagues to meet up, according to your preferences.

• Annual company offsite: Each year, we gather the entire team in a new location, with past offsites held in Croatia and Italy.

• Co-working: For those not located near our main hubs, we provide a monthly co-working stipend.