Account Executive

This is a fully remote position, open to applicants in Florida.

📋 Description

• Take ownership of customer relationships and act as the main point of accountability for designated accounts.

• Establish trusted-advisor relationships with key stakeholders and executive sponsors.

• Identify, negotiate, and finalize expansion opportunities within current accounts.

• Comprehend customer objectives and present customized solutions that yield measurable value.

• Ensure timely delivery of solutions that meet agreed-upon objectives.

• Coordinate internal teams and address escalations effectively.

• Monitor and forecast account metrics while maintaining precise pipeline data.

• Communicate account health, potential risks, and quarterly progress updates to stakeholders.

• Represent the voice of the customer in Sales, Customer Service, and Product Development discussions.

• Collaborate with the broader sales team to identify territory opportunities and create scalable account strategies.

• Travel occasionally as needed.

⛳️ Requirements

• Demonstrated success in managing and expanding a portfolio of customer accounts in account management, key account, or sales roles.

• Proven history of achieving or surpassing revenue targets.

• Proficient in communicating, presenting, and establishing credibility with stakeholders at all organizational levels, including executive and C-suite audiences.

• Experience in diagnosing customer needs and providing client-focused solutions.

• Excellent listening, negotiation, and presentation abilities.

• Capability to manage multiple accounts and competing priorities while maintaining attention to detail and follow-through.

• Working knowledge of CRM software, such as Salesforce.

• Proficient in MS Office, especially Excel.

• Must live in or around the Tampa, FL market.

• BA/BS degree in Business Administration, Sales, or a related field, or 5 years of equivalent practical experience.

• 3 years of experience in automotive services, retail, franchise, or another multi-site operational environment.

• Familiarity with collaboration across Operations, Customer Service, and Product teams to address customer issues at their root cause.

🏝️ Benefits

• Paid time off.

• Holiday pay.

• Health and wellness benefits.

• Early access to 50% of earned wages at any time through the myFlexPay program.

• Supplemental commissions or bonus incentives may apply, depending on the role.