Account Executive

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversee and enhance revenue and market presence at assigned agencies to optimize customer satisfaction and achieve strategic goals.

• Build and sustain client relationships to ultimately drive revenue growth.

• Create and implement account strategies by collaborating with the account team to deliver stronger, more relevant value propositions.

• Nurture customer relationships and ensure efficient service delivery to accounts.

• Prioritize customer satisfaction, understand the customer's business and workflows, and develop an effective contact network within accounts.

• Assist in executing strategies at the account level.

• Engage with and integrate experts/specialists as necessary.

• Monitor and be knowledgeable about all account activities for your major City/County/State accounts.

• Record customer activity in internal systems to implement account strategies and identify additional opportunities.

• May conduct product training for customers as needed.

• Responsible for managing individual expense budgets.

• Own the account relationship and enhance overall customer satisfaction for assigned accounts.

• Accountable for forecasting, keeping management informed about accounts in a timely manner, gathering insights on competitor activities, and providing feedback to marketing.

⛳️ Requirements

• A minimum of 3+ years of proven experience in customer-facing Software (SaaS / Cloud) Sales.

• At least 3+ years managing a book of business.

• Experience in solution or consultative sales within complex sales processes.

• Data management experience using Salesforce (preferred) or a similar CRM.

• Strong comprehension of Virtualization and Cloud technologies.

• Willingness to travel 70%+ (3-4 days a week on the road), including overnight travel.

• Ability to clearly and directly communicate complex solution offerings to both technical and non-technical audiences.

• Experience in startups and some industry-specific experience.

• Background in Law Enforcement / Public Safety is preferred.

• Team-oriented: collaborate regularly with various team members.

• Prepared to take ownership and drive the territory.

🏝️ Benefits

• Competitive salary and 401k with employer match.

• Discretionary paid time off.

• Paid parental leave for all employees.

• Comprehensive Medical, Dental, and Vision plans.

• Fitness programs available.

• Emotional and mental wellness support.

• Opportunities for learning and development.

• Employee Resource Groups (ERGs).

• And yes, we provide snacks in our offices.