Account Executive

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Lead the management and growth of revenue and market share at assigned agencies to enhance customer satisfaction and fulfill strategic goals.

• Establish and nurture client relationships to ultimately foster revenue expansion.

• Formulate and implement account strategies in partnership with the account team to provide more impactful and relevant value propositions.

• Build strong customer relationships and guarantee effective service delivery to accounts.

• Prioritize customer satisfaction, understand their business and workflows, and develop a suitable contact network within accounts.

• Assist in executing the strategy at the account level.

• Collaborate with and engage experts/specialists when necessary.

• Monitor and be knowledgeable about all account activities for your major City/County/State accounts.

• Record customer interactions in internal systems to implement account strategies and uncover additional opportunities.

• May provide product training to customers as needed.

• Responsible for managing individual expense budgets.

• Manage account relationships and enhance overall customer satisfaction for designated accounts.

• Tasked with forecasting, maintaining timely communication with accounts, gathering intelligence on competitor activities, and providing feedback to marketing.

⛳️ Requirements

• A minimum of 3+ years of proven experience in customer-facing Software (SaaS / Cloud) Sales.

• At least 3+ years of experience managing a portfolio of business.

• Experience in solution or consultative sales within complex sales processes.

• Proficient in data management using Salesforce (preferred) or a similar CRM.

• Strong knowledge of Virtualization and Cloud technologies.

• Willingness to travel 70% + (3-4 days a week on the road), including overnight trips.

• Ability to effectively communicate complex solution offerings to both technical and non-technical audiences.

• Experience in startups and familiarity with specific verticals.

• Background in Law Enforcement / Public Safety is a plus.

• A team player who collaborates regularly with various team members.

• Prepared to take ownership and drive the territory.

🏝️ Benefits

• Competitive salary and 401k with employer matching.

• Discretionary paid time off.

• Paid parental leave for all employees.

• Comprehensive Medical, Dental, and Vision plans.

• Access to Fitness Programs.

• Support for Emotional & Mental Wellness.

• Opportunities for Learning & Development.

• Participation in Employee Resource Groups (ERGs).

• And yes, we offer snacks in our offices.