Account Executive, Alumni

This is a fully remote position, open to applicants in Utah.

📋 Description

• Acquire new clients and drive business development by identifying, prospecting, and engaging with behavioral health providers, including treatment centers, detox programs, residential facilities, outpatient programs, and sober living organizations.

• Research prospective clients to understand their businesses, operational needs, alumni engagement gaps, and growth opportunities.

• Generate interest in solutions through cold calling, outbound prospecting, follow-ups on company-provided leads, email outreach, and face-to-face meetings.

• Build, nurture, and sustain strong relationships with prospects and existing clients throughout the sales process.

• Cross-sell additional CRM, RCM, and platform solutions to the current client base.

• Lead structured, discovery-driven sales conversations to uncover client workflows, discharge processes, alumni program maturity, operational challenges, and revenue goals.

• Clearly communicate how the company’s platform, consulting services, CRM, and RCM solutions address client pain points and enhance outcomes.

• Design and present customized solutions that align with each client’s readiness, resources, and long-term business strategy.

• Educate prospects on product features, benefits, and measurable ROI through presentations and live demonstrations.

• Become a subject matter expert on the company’s products, services, processes, and operations, while remaining informed about trends and news in the behavioral health industry.

• Develop a comprehensive understanding of how the platform can drive alumni activation, outcomes tracking, operational efficiency, and revenue growth.

• Communicate confidently with operators, admissions leaders, marketers, and executive teams.

• Quickly acquire and apply new product knowledge in customer-facing situations while effectively managing objections and showcasing value.

• Oversee the complete sales cycle from prospecting and discovery through demo, proposal, negotiation, and closing.

• Negotiate contract terms with clients and relay finalized agreements to internal stakeholders.

• Collaborate with implementation and operational teams to guarantee smooth client onboarding, aligned expectations, and successful transitions.

• Maintain discipline regarding deal scope, pricing, and discount authority while ensuring a premium client experience.

• Build and manage a healthy sales pipeline that aligns with monthly and quarterly revenue targets.

• Consistently meet or exceed sales quotas while directly contributing to ARR growth and reliable forecasting.

• Keep accurate, up-to-date CRM records, including activity tracking, lead management, pipeline hygiene, and forecasting within Salesforce.

• Show a proven ability to manage forecasts accurately and achieve set performance metrics.

⛳️ Requirements

• 2 to 4 years of experience in business development, sales executive roles, or a related position.

• Demonstrated ability to manage the entire sales cycle from identifying potential clients to closing deals.

• Proficiency in a sales methodology such as GAP, Sandler, Challenger, etc.

• Proven track record of exceeding established targets.

• Knowledge of market research, sales strategies, and negotiation principles.

• Experience in customer support is an advantage.

• Proficiency in MS Office and CRM software (e.g., Salesforce).

• Exceptional written and verbal communication skills.

• Ability to establish rapport with clients.

• Strong time management and planning abilities.

• Passion for technology and a commitment to continuous learning.

• Desire for personal and professional growth.

🏝️ Benefits

• Highly competitive salary based on compensation data from your local market.

• Flexible paid time off.

• 11 Paid Holidays.

• Health, Dental, Vision, Disability, and Life Insurance.

• Parental Leave.

• Pet Insurance.

• 401(K) with Company Match.