Account Director, CX

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the sales efforts for the Infovista Platform within the AMER region, assuming responsibility for the complete quote to cash process.

• Build and sustain relationships with key stakeholders at all major clients and prospects across the region.

• Formulate and implement Account sales strategies and business plans aimed at promoting growth and profitability.

• Create qualified sales pipelines and deliver precise forecasts.

• Supervise Marketing and Demand Generation initiatives.

• Encourage VARs and channel partners to enhance coverage and increase sales.

⛳️ Requirements

• Minimum of 3 years’ experience in selling Enterprise Software to CSPs, FSI, Retail, Utilities & Healthcare sectors.

• Familiarity with the CX & Contact Center industry.

• Proficient knowledge and hands-on experience with at least one prominent B2B sales methodology—preferably the SPICED Framework.

• Proven track record of effective interaction with senior executives.

• Willingness to travel within the AMER region to engage with customers.

• Bachelor’s degree in business studies.

🏝️ Benefits

• Flexible workplaces - adaptable work schedules, workspaces, and locations.

• Inclusive culture - everyone’s voice matters.

• Sustainability - commitment to environmental, social & governance programs (ESG Group).

• Innovative environment - contribute to shaping the future of next-gen networks.

• Competitive compensation & benefits plans.

• Career development opportunities.