Account Director

This is a fully remote position, open to applicants in California.

📋 Description

• Drive sales revenue by proactively marketing Zayo products and services to designated account territories.

• Achieve monthly, quarterly, and yearly sales targets established by the leadership team through diligent prospecting and selling efforts.

• Present proposals and guide customers throughout the sales journey.

• Achieve high Net Promoter Score results through exceptional customer support during the sales process.

• Sustain existing business relationships with customers, securing long-term revenue commitments and pursuing new accounts.

• Utilize knowledge of customers, industry trends, and services to meet revenue goals.

• Collaborate with the current Sales team to formulate account strategies, design solutions, and manage relationships with targeted accounts.

• Handle a substantial workload while ensuring a high level of responsiveness.

• Monitor, analyze, and report on sales performance and activities using Salesforce and other reporting tools.

• Provide accurate and timely forecasts of sales opportunities.

• Create and maintain records of customer interactions for sales reporting and forecasts.

• Deliver precise and timely information to management.

• Work closely with other departments to ensure customer satisfaction is upheld and revenue objectives are achieved.

• Collaborate effectively as part of a team while also performing independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or a relevant combination of education and experience.

• At least eight (8) years of experience in solution selling to large accounts.

• Strong financial insight.

• Proven track record of consistently meeting and exceeding targeted sales goals.

• Outstanding communication skills, both verbal and written.

• Exceptional customer service and skills in building and maintaining relationships.

• Comprehensive understanding of account management and the strategic selling process.

• Effective problem-solving abilities and interpersonal skills.

• Proficient in Microsoft Word, Excel, and PowerPoint; knowledge of Salesforce is a plus.

• Complete understanding of Zayo Networks' value proposition, products, and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

🏝️ Benefits

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy, including paid parental leave