Account Director

This is a fully remote position, open to applicants in Asia.

📋 Description

• Take charge of daily client delivery: plan, coordinate, and oversee all work streams from initial briefing to final output, ensuring timely launches that meet required standards.

• Serve as the primary point of contact for the client, offering proactive updates, managing expectations, and addressing challenges before they escalate.

• Convert briefs into clear creative directions, ensuring that designers and producers understand precisely what is needed, why it is necessary, and by when it is due.

• Maintain the quality of creative output by reviewing concepts and deliverables to ensure they align with brand guidelines, performance objectives, and client specifications.

• Lead and mentor the team by providing guidance, feedback, and coaching to help designers and account staff flourish and perform at a high level.

• Develop and uphold delivery plans, assigning responsibilities, defining timelines, and managing capacity across the account.

• Support commercial performance by monitoring budgets, resource utilization, and identifying upsell opportunities based on effective delivery and client needs.

• Enable cross-regional collaboration by coordinating efforts across various time zones and cultures to ensure cohesive and consistent output.

⛳️ Requirements

• A seasoned project/account manager with over 5 years of experience leading design or creative delivery in a studio or agency setting.

• Proficient in managing end-to-end creative projects while keeping timelines, budgets, expectations, and scope under control.

• Experienced in the marketing, design, or creative sectors, ideally with a background working in cross-disciplinary teams.

• Comfortable collaborating daily with a highly skilled and global client team.

• Excellent communicator, capable of simplifying and clarifying complex requirements.

• Able to convert client needs into actionable directives for design and production teams.

• Detail-oriented with high standards for creative output and delivery.

• A supportive leader who can inspire, guide, and develop creative talent.

• Proficient in English, both written and spoken.

• Nice to have: Familiarity with Southeast Asian languages and cultures is advantageous.

• Passionate about technology and creativity.

• A proactive individual who stays updated on new tools, trends, and industry developments.

• Familiar with one or more of our operational tools, such as Google Workspace, Slack, Float, and modern AI platforms like Gemini, ChatGPT, Midjourney, etc.

🏝️ Benefits

• Competitive salary with performance-based bonuses and opportunities for promotion.

• Remote-first work environment - operate from anywhere.

• Opportunity to collaborate with flagship clients, including Google, Netflix, and Chanel.

• Flexible, industry-leading PTO to help you balance work and personal life on your own terms.

• Become part of a talented, inspiring, and collaborative team.

• We are dedicated to fostering a diverse and inclusive workplace where everyone feels comfortable, regardless of identity, experiences, and beliefs.

• We aim for Pitchday to be a space where you can experiment with new ideas without fear of failure, take ownership of your work without micromanagement, and freely contribute ideas, regardless of your job title or discipline.