Account Director

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Surpassing client expectations by crafting a strategic vision for the account plan that ensures objective alignment and drives exceptional results.

• Fostering account growth by clearly communicating the value proposition and ensuring an expansion of services offered.

• Cultivating strong relationships with key stakeholders through soliciting feedback and delivering world-class client service.

• Guaranteeing that the most qualified candidates are hired for all positions within the account.

• Developing actionable and measurable career advancement plans for all direct reports.

• Presenting an annual account plan that includes key objectives, client satisfaction metrics, a summary of value-added activities, and outlines targeted expansion strategies.

• Actively managing the account budget and identifying opportunities to generate additional revenue.

• Reducing risk for the firm by ensuring accounts receivable is maintained below 60 days payable.

⛳️ Requirements

• Experienced leader with over 10 years in Facility Management and executive leadership within Commercial Real Estate.

• Demonstrated ability in developing outsourced Integrated Facility Management solutions for global Fortune 500 companies.

• Extensive experience in hiring, training, and retaining large teams (100+) in a client service environment (preferably outsourced).

• Proven track record of proactively managing a budget.

• Bachelor’s degree complemented by a broad spectrum of business experience; an MBA or further postgraduate studies is preferred.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.