Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish enduring, trusted relationships with prominent brands, serving as their strategic advisor for eCommerce and Amazon advertising.

• Lead and mentor a team, fostering professional development through proactive support, training, and immediate feedback.

• Oversee the creation and approval of forecasts, media strategies, and profitability analyses, turning analytics into actionable growth tactics.

• Examine competitive landscapes and new Amazon features to keep clients ahead of market shifts.

• Strategically address challenges to ensure seamless operations, high client satisfaction, and efficient conflict resolution.

• Coordinate task execution among account managers, support staff, and virtual assistants for efficient delivery.

• Participate in agency leadership meetings to advocate for client viewpoints and facilitate resource alignment.

• Innovate internal processes to enhance operational efficiency and team accountability.

⛳️ Requirements

• Over 5 years of direct management experience with consumer brands in Amazon/eCommerce settings, focused on results-driven growth.

• More than 3 years in formal team leadership, confidently developing, training, and managing agency personnel.

• Proven success in agency account management, with experience in multi-brand oversight and paid media strategies (preferably Amazon PPC and DSP).

• Bachelor’s degree in business, marketing, or a related field (or equivalent high-performance experience).

• Exceptional written and verbal communication skills across client interactions, presentations, and reports.

• Proficiency in MS Office, Google Suite, and advanced Excel functions (vlookup, pivot tables, formulas).

• Highly self-motivated with a strong drive to exceed KPIs in a fast-paced, remote-first agency environment.

• An analytical mindset combined with a creative, solutions-oriented approach to problem-solving.

🏝️ Benefits

• Culture-Driven: Our principles—Be a Leader, Get It Done, Be Inquisitive, and Have Humility—are foundational to our success and the reason our team thrives.

• Empowered Growth: With transparent leadership, mentorship, and genuine opportunities for upskilling and career advancement, your ambitions can flourish here.

• Opportunity for Impact: We're small enough for your voice to be heard yet large enough to collaborate with some of the world's most exciting brands.

• True Flexibility: Tailor your work schedule around your life, no matter where you are, benefiting from both remote independence and collaborative engagement.