Account Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Conducts proactive outreach through cold calls, emails, and social media engagement to establish connections with decision-makers and influencers within prospective biopharmaceutical companies.

• Develops and communicates persuasive messages tailored to each target audience, effectively articulating Syneos Health’s distinctive value proposition and service offerings.

• Implements key campaigns and conference initiatives to enhance market awareness and foster deeper engagement.

• Assesses incoming marketing leads and determines their suitability based on prospect requirements, pipeline stage, strength, outsourcing preferences, ongoing/future projects, financial status, and alignment with Syneos capabilities.

• Utilizes various tools to perform comprehensive needs assessments to evaluate opportunity quality and timing.

• Qualifies and transitions well-refined leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation.

• Maintains thorough, up-to-date records of all outreach activities, lead qualification results, and account intelligence within CRM systems (e.g., Salesforce).

• Offers real-time insights to Sales and Marketing regarding prospect engagement trends, messaging effectiveness, and areas for strategic improvement.

• Continuously engages prospects through thoughtful follow-up, sharing pertinent updates and opportunities to sustain interest.

• Collaborates with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and enhance territory engagement strategies through data and lead-scoring insights.

• Tracks key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; employs data to refine strategies.

• Utilizes leads and insights from conferences, trade shows, and internal business development activities to identify new opportunities (including actively attending conferences and roadshows relevant to the supported region, as required).

• Engages in cross-functional collaboration sessions to exchange prospect feedback, best practices, and market intelligence.

• Performs additional work-related tasks as assigned.

⛳️ Requirements

• A minimum of a 4-Year/Bachelor's Degree is required.

• Experience in the biopharmaceutical or healthcare sectors in a sales, marketing, commercial operations, and/or business development role; experience from other industries will be considered based on transferable sales skills.

• Demonstrated capability to excel in a fast-paced, agile environment with changing priorities.

• Proven track record in high-volume outbound prospecting and lead qualification.

• Strong written, verbal, and interpersonal communication skills; adept at building rapport and credibility with senior-level stakeholders.

• Proficient in using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to inform outreach strategies and monitor effectiveness.

• Competent in Microsoft Office Suite (Word, Excel, and PowerPoint).

• Highly organized and detail-oriented, with the ability to manage multiple priorities concurrently.

• Self-motivated with a collaborative attitude and a dedication to continuous learning and growth.

• Willingness to travel up to 10% for team meetings, training sessions, or industry events.

🏝️ Benefits

• Health benefits including Medical, Dental, and Vision coverage.

• 401k with company matching.

• Eligibility to participate in the Employee Stock Purchase Plan.

• Opportunity to earn commissions/bonuses based on both company and individual performance.

• Flexible paid time off (PTO) and sick leave.