Account Development Coordinator I

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Identify new opportunities to assist Career Managers and Educational Consultants.

• Engage with potential leads to cultivate opportunities, which includes meeting with instructors to review product offerings, delivering presentations, addressing inquiries, and conducting follow-ups.

• Maintain and organize all account records within the CRM system, documenting data gathered during prospecting and communication with customers.

• Assist Regional Managers and Sales Managers in managing open territories, including handling customer inquiries and presenting sales pitches to prospective clients.

• Keep a strong understanding of digital and print product knowledge to identify, develop, and close opportunities within assigned territories as required.

• Aid the Sales Department with changes related to the CRM system rollout, including providing documentation and conducting training sessions.

• Support the Sales Department by auditing the CRM for accurate setup of programs, content, and products.

• Complete special projects as directed by Sales Management.

⛳️ Requirements

• Highly organized, detail-oriented, persistent, and capable of prioritizing tasks effectively.

• Demonstrated personal integrity, a strong work ethic, self-motivation, and the ability to foster team spirit.

• Capability to build rapport, comprehend customer needs and pain points, address objections, and persuade effectively to execute a consultative selling approach.

• Excellent verbal, written, and phone communication skills.

• Proficient in MS Office applications (Outlook, Word, Excel, and PowerPoint) is required.

• Experience in supporting digital or online products is preferred.

• Minimum of 2 years of experience in sales, customer care, and/or technical support.

🏝️ Benefits

• Remote work options, a half-day Friday schedule from April through October, and generous paid time off.

• Retirement benefits.

• Life and disability insurance.

• Comprehensive healthcare benefits.

• Wellness initiatives.

• Family benefits.

• Tuition and professional development reimbursement.