Account Coordinator

This is a fully remote position, open to applicants in Washington.

📋 Description

• Acquire a comprehensive understanding of Team Velocity's procedures, account management, integrated strategies, and our proprietary technology platform, Apollo.

• Assist in the preparation of Customer Success documents, including meeting agendas, reporting decks, and general communications with clients.

• Engage in Client meetings and conference calls, documenting discussions thoroughly.

• Maintain ongoing communication with Account Teams regarding the status of deliverables and current work-in-progress through internal processes.

• Help address Client inquiries and requirements promptly.

• Contribute to solving production issues and errors; escalate problems as necessary.

• Grasp Clients' goals and efficiently organize deliverables to ensure successful campaign outcomes.

• Update and manage Clients' Consumer Portals.

• Acquire and uphold knowledge of compliance and co-op requirements for all manufacturers.

• Provide support to the Account Management team with additional tasks as required.

• Anticipate client deliverables; complete what can be done in advance.

• Get to know your Client! Build and maintain knowledge of Client Accounts; understand their Perfect Market.

• Be an industry learner! Enhance your understanding of the automotive sector, company culture, products, services, strategic communication planning, and integrated marketing strategies.

• Engage in proactive daily communications in a professional and efficient manner, with both colleagues and clients.

• Continuously look for ways to enhance the Client/Agency relationship.

⛳️ Requirements

• Bachelor's degree in Marketing, Advertising, Communications, or a related field.

• At least 0-2 years of professional experience.

• Experience in an Automotive Agency, Automotive In-House Marketing, and/or Customer Service is preferred.

• Proficient in Microsoft Office.

• Highly organized, detail-oriented, and task-focused.

• Must possess critical thinking skills.

• Exceptional communication skills, with a proven ability to write, listen, and express ideas clearly and professionally.

• Demonstrated capacity to take ownership of projects proactively.

• Ability to set priorities and objectives effectively.

• Must be adaptable in a fast-paced, constantly changing environment.

• Must maintain focus and constructive behavior under pressure.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401(k) with matching

• Paid vacation

• Wellness programs

• Competitive compensation