Access Counselor

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Facilitate client access to care and ensure prompt, effective solutions.

• Assist in business development initiatives and broaden service opportunities.

• Act as the main point of contact for both professional referral sources and clients.

• Evaluate client needs, assess eligibility, and coordinate appropriate services.

• Work collaboratively with clinical and administrative teams to resolve client issues and accelerate solutions.

• Maintain comprehensive records while adhering to regulatory and organizational standards.

• Establish and nurture relationships with community organizations, healthcare providers, local agencies, and other referral sources.

• Collaborate with the business development team to identify and capitalize on growth opportunities.

• Represent Rosecrance at community events, networking gatherings, and professional meetings.

• Engage daily with both internal and external stakeholders to align access and growth strategies.

• Participate in cross-functional team meetings.

• Dedicate at least one day per week to community engagement, meeting referral sources and attending relevant events.

• Serve as a liaison between Rosecrance and the community.

• Adhere to the Rosecrance Corporate Compliance Program, Code of Conduct, mission, vision, values, and expectations.

• Provide outstanding customer service and serve as a positive role model.

• Undertake additional responsibilities as assigned by leadership.

⛳️ Requirements

• Bachelor’s Degree in Psychology, Social Work, Counseling & Guidance, Rehabilitation Counseling, Social Work, Vocational Counseling, Pastoral Counseling, Family Therapy, or a related field.

• Master's degree preferred.

• Illinois Certified Alcoholism and Substance Abuse Counselor (CADC) within 24 months or licensed in Illinois as an LSW or LPC preferred.

• At least two years of experience in behavioral health treatment.

• Must meet the qualifications to be classified as a MHP as per the Illinois Department of Mental Health Rule 132.

• Proven clinical competency in conducting assessments and admissions.

• Sufficient writing skills to accurately complete required documentation within designated time frames.

• Must be emotionally and physically capable of performing essential job responsibilities.

• Commitment to the mission and vision of Rosecrance.

• Availability for occasional evening and weekend work.

• Must successfully pass an occupational health screening.

• Must operate within a zero-tolerance drug-free environment, which includes marijuana.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance (various plan options to suit your needs).

• 401(k) plan with employer matching & discretionary contributions.

• Group Life Insurance, Long-Term Disability (LTD), and Accidental Death & Dismemberment (AD&D) insurance.

• Tuition assistance and reimbursement for licensure/certification.

• Paid Time Off, sick leave, and bereavement leave.

• Referral program that rewards up to $1,000 per hire!

• Wellness program, featuring an on-site gym at select locations.

• Discounts available at participating retailers.

• Daily pay options through UKG Wallet for enhanced financial flexibility.