988 Crisis Services Clinician – Graveyard Shift

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Deliver direct clinical oversight and assistance to Crisis Specialists and Crisis Intervention Specialists during assigned overnight shifts.

• Aid staff with suicide risk evaluations, de-escalation techniques, and crisis management.

• Ensure proper connections to Mobile Crisis Teams, Designated Crisis Responders, Next Day Appointments, and various community resources.

• Offer immediate coaching, consultation, and feedback to team members.

• Guarantee precise and timely documentation within the electronic health record system.

• Ensure adherence to all standards, policies, and procedures related to the 988 program.

• Foster a professional, respectful, and supportive virtual team atmosphere.

• Oversee 988 Suicide & Crisis Lifeline interactions through phone, chat, and text communications.

• Provide advanced risk assessments, clinical decision-making, and real-time consultations.

• Supervise a multidisciplinary overnight team comprising clinical and paraprofessional personnel.

⛳️ Requirements

• Master’s degree in psychology, counseling, social work, or a related discipline.

• Mental Health Professional (MHP) status as stipulated by Washington State.

• Valid Washington State credential or license, including LICSW or LSWAIC, LMHC or LMHCA, LMFT or LMFTA, Psychologist or Psychiatrist, or Agency Affiliated Counselor (AAC).

• A minimum of two years of experience in crisis intervention.

• Excellent verbal, written, and typing abilities.

• Capacity to work efficiently in a remote, high-paced overnight setting.

• Experience in call centers, hotlines, or telephone assessments is preferred.

• Familiarity with public mental health systems, particularly in King County, is preferred.

• Additional training or certification in suicide prevention or trauma-informed care is preferred.

• Candidates must reside in Washington, Arizona, Ohio, or Texas.

• Availability to work from Friday to Tuesday, 12:00 AM–8:00 AM.

• Capability to manage prolonged periods of sitting or standing, wear a headset, navigate multiple software platforms, and handle discussions regarding suicide and acute mental health crises.

🏝️ Benefits

• $4.00 per hour GY shift differential.

• Comprehensive medical, dental, and vision insurance, including options with 100% employer coverage for select plans.

• Generous Paid Time Off policy.

• 12 paid holidays each year.

• Annual salary increases.

• 403(b) retirement savings plan.

• Access to self-care tools.

• Weekly check-ins with your supervisor.

• Extensive training, supervision, and ongoing support.

• Representation by the OPEIU union.