Working Student: Customer Support & Social Media

This is a fully remote position, open to applicants in Germany.

📋 Description

• Address customer inquiries through email and social media platforms.

• Oversee community engagement on Instagram, Facebook, YouTube, and other channels.

• Assist in planning AI-enhanced posts.

• Develop social media content, including both static posts and videos.

• Track and maintain marketing metrics.

• Aid in managing the pipeline for creator partnerships.

• Undertake additional tasks and small projects aligned with your interests and business needs.

⛳️ Requirements

• Currently a student at a German university or college, preferably with a minimum of three semesters left to complete.

• Must reside in Germany.

• Proficient in written and spoken German and English; knowledge of additional languages is an advantage.

• A keen interest in nutrition, health, and lifestyle topics.

• Demonstrates empathy, reliability, and the ability to work independently.

• Prior experience in social media management and customer support is preferred.

• Availability to occasionally work on weekends is a plus.

🏝️ Benefits

• 15–20 hours per week with flexible scheduling and primarily remote working options.

• Opportunity to work from our office located in Gräfelfing near Munich.

• Join a small, experienced team with a flat organizational structure.

• Benefit from a dedicated mentor, structured onboarding, and regular feedback sessions.

• Enjoy a positive working atmosphere, supportive colleagues, and regular team-building events.

• Engage in meaningful work with direct user feedback and opportunities to make a significant impact.

• Receive comprehensive training and support for any inquiries.

• Gain firsthand insights into a thriving start-up environment.